“The trouble with most of us is that we’d rather be ruined by praise than saved by criticism.” – Norman Vincent Peale
Most of us don’t react to criticism very well. Our first reaction is to defend ourselves by striking back at the accuser. We are often critical of ourselves, but when it comes from someone else, it hurts.
There are some issues you must consider:
Is the criticism justified and is merely a reaction to some mistake you have made? If so, this is a learning opportunity for you and your reaction should be a “Thank you, I’ll remember next time.”
If it is unjustified and is intended to hurt your feelings, the best way to diffuse the situation is to say, “I’m sorry you feel that way.” Don’t let the situation get out of control!
If not today, when?
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