CNN) — Passengers traveling on an Emirates flight to Brisbane, Australia were stunned when they noticed a huge hole in the side of the aircraft while they were disembarking.
Those on board the Airbus A380 from Dubai to the Australian city became aware of the damage as they exited the plane following the roughly 14-hour flight on July 1.
Images of the aircraft shared on social media reveal the extent of the puncture, which was due to a ruptured tire caused by a “technical fault” during the journey, according to the airline.
“Was absolutely terrifying at first and the cabin crew knew something serious may have happened – were immediately in contact with the cockpit.”
“Shortly after, they resumed as normal. Their calm demeanor was reassuring — they knew it was not catastrophic.”
That cabin crew were well trained and responded with a calm demeanor.
Leadership is so important in a situation like that.
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